At baji, your privacy is not an afterthought — it is built into how we operate. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest, no legal jargon.
Our Commitments
Six core principles that guide how we handle your personal information
Every piece of data transmitted between your device and the baji platform is protected by 256-bit SSL encryption. This is the same standard used by major banks. Your login credentials, payment details, and personal information are encrypted end-to-end at all times.
Baji will never sell your personal data to third-party advertisers or marketing companies. Your information is used solely to operate your account, process transactions, and improve the baji platform. We do not monetise your data in any way outside of these purposes.
Baji only collects the data that is genuinely necessary to provide our services. We do not collect data speculatively or build profiles beyond what is needed for account management, payment processing, and regulatory compliance. Less data collected means less risk for you.
This privacy policy tells you everything about how baji handles your data. There are no hidden data practices, no undisclosed third-party sharing arrangements, and no surprise uses of your information. If our practices change, we will update this policy and notify you directly.
You have the right to request deletion of your personal data from baji's systems. Once your account is closed and all regulatory retention periods have passed, your data will be permanently deleted. You can submit a deletion request at any time through our support team.
All personal data stored by baji is held on secure, access-controlled servers. Access to personal data is restricted to authorised personnel only, on a strict need-to-know basis. We conduct regular security audits to ensure our storage practices remain up to standard.
This Privacy Policy explains how baji collects, uses, stores, and protects the personal information of players who use the baji platform at baji-baji.club. Baji is committed to handling your data responsibly and in full compliance with applicable data protection laws.
By registering an account on baji or using any part of the baji platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how baji handles personal data, please do not use the platform.
This policy applies to all users of the baji platform, including registered players, visitors to the website, and users of the baji mobile app. It covers all personal data collected through any channel — including the website, the app, email, live chat, and telephone.
This policy was last updated in January 2025. If you registered before this date, the updated policy applies to your account from the date of publication. We will notify you of any significant future changes by email.
Baji collects only the personal data that is necessary to provide our services, comply with legal obligations, and maintain the security of the platform. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account verification, age checks, KYC compliance |
| Contact Data | Email address, mobile number | Account communication, support, notifications |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Security monitoring, fraud prevention |
| Usage Data | Games played, session duration, betting history | Platform improvement, responsible gaming |
| Communication Data | Support chat logs, email correspondence | Dispute resolution, quality assurance |
Baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.
Baji collects personal data through several channels. Understanding how your data reaches us helps you stay in control of your information:
Baji never purchases personal data from data brokers or third-party list providers. All data we hold about you comes from your direct interactions with the baji platform or from regulated service providers.
Baji uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The main ways baji uses your data are:
Baji will never use your data to make automated decisions that have a significant legal or similarly significant effect on you without providing you with the opportunity to request human review of that decision.
Baji uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help baji remember your preferences, keep you logged in, and understand how you use the platform.
The types of cookies baji uses include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the baji platform. Baji does not use third-party advertising cookies or tracking pixels for external ad targeting.
Baji retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply are:
Once the applicable retention period has expired, baji will securely delete or anonymise your personal data so that it can no longer be linked back to you.
Baji takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, baji will notify you and the relevant regulatory authority within the timeframe required by applicable law. We will provide clear information about what happened, what data was affected, and what steps we are taking to address the situation.
If you suspect that your baji account has been compromised, contact our support team immediately via live chat. We will take immediate steps to secure your account and investigate the incident.
As a baji player, you have a number of rights in relation to your personal data. Baji is committed to honouring these rights promptly and without unnecessary barriers:
You can request a copy of all personal data baji holds about you. We will provide this within 30 days of your request.
If any of your personal data held by baji is inaccurate or incomplete, you have the right to have it corrected.
You can request deletion of your personal data, subject to our legal retention obligations. Requests are processed within 30 days.
You can ask baji to restrict the processing of your data in certain circumstances, such as while a dispute is being resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service.
You can object to baji processing your data for direct marketing purposes at any time. We will stop immediately upon receiving your request.
To exercise any of these rights, contact the baji support team at [email protected]. We will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, but we will notify you if this is the case.
The baji platform is strictly for adults aged 18 and over. Baji does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered on the baji platform, we will immediately close the account and delete all associated personal data.
If you are a parent or guardian and believe that your child has registered on baji, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.
Baji uses age verification checks during registration and may request identity documents at any time to confirm that players meet the 18+ requirement. Protecting minors is a top priority for baji.
Baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "last updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, baji will notify registered players by email or through an in-platform notification before the changes take effect. Your continued use of the baji platform after the effective date of any changes constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how baji is protecting your information.
If you have any questions, concerns, or requests relating to this Privacy Policy or how baji handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond within 24 hours.
For data rights requests specifically — such as access, deletion, or portability requests — please email [email protected] with the subject line "Data Rights Request" and include your registered email address and account username so we can locate your records quickly.
You can also review our Terms and Conditions and Responsible Gaming pages for more information about how baji operates.